Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-texas-off-road-hitches.rgvtruckparts.com (referred to as “Pharr Texas Off Road Hitches,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with https://pharr-texas-off-road-hitches.rgvtruckparts.com, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data when:

  • You use our applications and services as an authorized user.
  • You visit our websites linked to this policy.
  • You engage with our communications, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal information, which include:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Credit card numbers, billing addresses, and other payment-related data used for transaction processing.
  3. Financial Information: Bank account details or financial records required for direct deposits or refunds.
  4. Purchase Information: Items you buy from us, including product preferences and purchase history.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  6. Location Data: Information about your physical location when using our location-based services or providing consent for tracking.
  7. Feedback: Comments, reviews, and suggestions you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Details about products you show interest in or purchase, including preferences and usage patterns.

We collect this data through multiple sources: user input forms, account settings, online interactions, order processes, surveys, analytics tools, and third-party partners.

Cookies

Cookies are small text files stored on your browser when visiting our websites. We use cookies to enhance user experience and gather analytics. Here’s a breakdown of our cookie usage:

  • Strictly Necessary Cookies: Essential for navigating our website and using its features. These ensure basic functionality, security, and performance.
  • Preference Cookies: Remember your preferences, language settings, and display options to personalize your experience.
  • Analytics Cookies: Track aggregated data about visitors and site performance, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. The retention periods vary depending on the type of data and legal requirements:

  • Account information is retained until the account is active or closed at your request.
  • Purchase records are kept for billing, record-keeping, and tax purposes, typically for 7 years.
  • Financial and payment data may be stored securely for an extended period, as required by financial regulations.
  • Once the purpose of data collection is no longer relevant, we anonymize or delete it from our systems.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of sensitive data during transmission and storage.
  • Access controls and employee training to ensure only authorized personnel can access personal data.
  • Regular security audits and penetration testing to identify and mitigate potential vulnerabilities.
  • Physical security for our data centers and servers.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or submit a request for data-related inquiries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or data privacy concerns, please contact us: